Shipping Policy

Shipping Policy

Last updated: May 2026

ELT Sydney ships worldwide to 50+ countries. Every order is fully tracked from dispatch to delivery.

1. Order Processing

All orders are processed within 1–3 business days of payment confirmation. You will receive an email confirmation when your order is placed, and a second email with your tracking number once dispatched.

2. Fulfilment

ELT Sydney products are fulfilled from warehouses in Australia and internationally depending on your delivery address and current stock availability.

3. Shipping Rates & Estimated Delivery Times

Australia

  • Standard Shipping: 3–7 business days — $11 AUD
  • Express Shipping: 1–3 business days — $15 AUD
  • Free standard shipping on orders over $150 AUD

United States & Canada

  • Standard International: 8–15 business days — $20 AUD
  • Free standard shipping on orders over $150 AUD

United Kingdom

  • Standard International: 8–14 business days — $20 AUD
  • Free standard shipping on orders over $150 AUD

Europe

  • Standard International: 10–18 business days — $20 AUD
  • Free standard shipping on orders over $150 AUD

Asia Pacific

  • Standard International: 7–14 business days — $20 AUD
  • Free standard shipping on orders over $150 AUD

Rest of World

  • Standard International: 14–25 business days — $20 AUD
  • Free standard shipping on orders over $150 AUD

4. Order Tracking

You will receive a tracking number via email once your order has been dispatched.

5. Customs & Import Duties

For international orders, customs duties and import fees may apply. These charges are the responsibility of the buyer.

6. Lost, Delayed, or Damaged Orders

If your order has not arrived or arrives damaged, please contact us immediately:

7. Incorrect Address

If you notice an error in your address after placing an order, contact us immediately at eltsydney.com@gmail.com.

8. Contact

Email: eltsydney.com@gmail.com
Response time: Within 24 hours, every day.